Privacy Policy
This policy explains what information Superior Bond Cleaning Logan collects through this website and the online quote system, and how that information is used.
Information we collect
We collect the details you choose to give us when you request a quote, book a service, call or email us. This typically includes your name, phone number, email address, the property address, and details about the property such as the number of bedrooms and bathrooms, floor types and the services you need.
How we use it
We use your information to:
- prepare and send your quote
- arrange, confirm and carry out your booking
- contact you about the service, including scheduling and access
- issue invoices and keep records of work completed
- respond to questions or concerns about a service
We do not sell your information, and we do not use it for unrelated marketing without your agreement.
The online quote system
Quote requests are submitted through our quote system at quote.bondcleaninglogan.com.au, which is hosted separately from this website. Information entered there is sent to us so we can prepare your quote and arrange the booking.
Sharing information
We may share limited details with people involved in delivering your service, such as a technician attending your property, or where sharing is required by law. Where you ask us to liaise with your agent or property manager, we will share only what is needed for that purpose.
Storage and retention
Quote and booking records are kept for as long as they are needed for business and record-keeping purposes. We take reasonable steps to keep the information we hold secure and to limit access to it.
Website data
This website is a static site and does not require an account to browse. Standard web server logs may record technical details such as IP address, browser type and pages requested, which are used to keep the site running and secure.
Access, correction and questions
You can ask what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us at [email protected] or call 0479 054 488.
Changes to this policy
We may update this policy as our services or systems change. The current version is the one published on this page. See also our terms and conditions.